The ultimate goal of “True Training” is to develop and hone skills. People can only do what they know, so part of the training experience is to teach new and revive forgotten knowledge on which the new or enhanced skills are based.
We utilizes time-tested and proven training methodologies which also make the most of all aspects of an individual’s learning style. We employ a “learning-practicing-applying-assessing” cycle. This insures that each classroom training module has practical utility and produces real results. In the action-oriented environment of the classroom, participants practice what they are learning and then are urged to put the principles covered into action on a daily basis so that new, positive habits are developed. Following successful application on the job, they are asked to report the results back to the group. All of this is accomplished in an atmosphere of positive reinforcement making the training both enjoyable as well as growth-producing. This makes the training appealing, motivating, Enjoyable, Enlightening, Enhancing and Enduring.
As the former Senior Instructor and Corporate Solutions Director for Dale Carnegie Training®, Joe’s job was to teach and coach other Carnegie instructors on the use of highly-interactive training techniques and processes to ensure the transference of the training material into practical, usable skills. His training style is based on the adult learning philosophy of “discovery.” Each participant must discover for themselves the relevance and usefulness of the training material covered. The ‘light-bulb’ goes on in an individual’s mind as the instructor leads the class through a carefully planned and executed set of interactive and participative training processes. Presenting the material, and then asking probing and thought-provoking questions to stimulate thinking, more questions and possibly objections is one of the only ways to create an environment for the class member to experience the “a-ha” phenomena. Joe trains all of our instructors, trainers and coaches in these techniques.
In order to stand by our ROI guarantees, there must be a process in place to ensure positive and measurable outcomes. We use a four-step cycle.
Corporate Solutions Process is The first Stage is Assessment. This could have one or many phases and components according to the nature and depth of the issues. The purposes of this step are to: 1) assess the culture of the organization; 2) uncover real or perceived challenges to individual and corporate growth; 3) determine skills and competency gaps; and 4) establish growth and learning objectives.
The second Stage is Design. Based on the above data, a project will be designed that will address both the larger issues of organizational culture change and corporate direction, as well as specific business unit and individual skill sets that need to be developed or enhanced. Measurable objectives will be set here that will be used in the Measurement stage to determine success and ROI.
For behaviors to change and measurable results to be achieved, the Implementation stage must and will focus on the practical application of material, not just the learning of it. Time-spaced repetition built into the training and coaching program design and implementation will ensure the desired results.
Short- and long-term behavior, as well as process and system changes must measure the success of any project. These changes then translate to positive impact to the bottom-line. The investment into the first project will produce enough measurable return to fund any of the next projects needed.
The Implementation stage is critical because this is where the basis for the behavior and performance change is established. This must be a “true training” environment. Often times, the distinction between education and training is not understood. In many cases, education programs are conducted under the guise of training, producing no significant results. This creates the perception that training is a luxury or an expense that needs to be cut during difficult times. “True training” can be measured and proven to be a solid investment that always produces a positive impact to the bottom-line.
The Measurement stage compares the baseline information gathered during Assessment and the measurable objectives set during the Design phase with the results of the Implementation stage. An agreed upon ROI will be achieved—guaranteed.
Why should you choose The Intentional Companies for your training needs?
No political or hidden agendas that could cause skepticism in participants and hinder them from changing.
Attitude and behavior change expertise to ensure performance improvement.
Ability to help people see outside their personal and organizational paradigms to find new and creative ways to overcome barriers and succeed
Contemporary techniques integrated with time-tested, proven training methodologies, ensuring the acquisition of desired behaviors and skills
