It could be that simple!

A woman (let’s call her Nancy) came into one of our programs not in the most open frame of mind.  She was coerced to be there by a good friend of hers who had taken the program a few months before.  She didn’t think she needed it.  She had a very good reason for not wanting […]

What…No Definition?

Those who know me will tell you how fanatical I am about definitions.  They absolutely dictate our actions. I was coaching a manager of one of our clients (let’s call her Jane) who was taking over the supervision of a group previously managed by another manager who was leaving the organization.  She was told one […]